top of page

📜 Policies & Terms

At Study Smart Method Tutoring, we are committed to providing professional, effective, and reliable tutoring services. By booking with us, you agree to the following policies:

✅ Satisfaction & Refunds

  • We offer a risk-free guarantee for your first session.

  • If you feel we are not the right fit, you may request a refund within 24 hours of the completion of your first lesson.

  • After this period, all payments are non-refundable.

This allows us to allocate resources to your student while still giving you peace of mind.

🕑 Scheduling & Attendance

  • All sessions must be booked in advance through our booking system.

  • Rescheduling requires at least 24 hours’ notice.

  • Missed sessions or cancellations with less than 24 hours’ notice will be counted as completed.

💳 Payments

  • Full payment is required in advance to secure your place in any tutoring package.

  • Packages are non-transferable and must be used within the agreed timeframe.

  • Installment plans may be available upon request (where offered).

🔒 Data Privacy & Confidentiality

  • We respect your privacy. All personal data collected (names, contact details, payment information) will be used only for the purpose of delivering tutoring services.

  • Information about students, including progress reports, assessments, and personal details, will remain confidential and will not be shared with third parties without consent.

  • We use secure platforms for communication and payment processing to protect your information.

🧑‍🎓 Commitment to Quality

  • With over 16 years of tutoring experience, we pride ourselves on delivering measurable academic progress and confidence-building results.

  • We provide parents with regular feedback and progress reports so that improvements are clear and transparent.

⚖️ Limitation of Liability

  • While we aim to improve academic performance and study skills, outcomes depend on the student’s effort and participation.

  • We cannot guarantee specific grades or results, but we guarantee that students will receive high-quality instruction, strategies, and support.

bottom of page